Meet the Team Behind Your Safari
Tanzania is 9,000 miles from home. The team behind your safari is what makes that distance feel small — U.S.-based planners who design the trip, and an Arusha operations team that runs it on the ground.
American-run · Arusha ground operations · Same planner from first call to homecoming
Quick Answer
EXG Safaris runs as one team in two places: U.S.-based safari planners who design your route, lodges, and pricing, and an Arusha, Tanzania operations team that coordinates guides, vehicles, lodges, and flights on the ground. The same named planner stays with you from first call to homecoming.
Why It Matters
Who Actually Plans My Safari?
A named U.S.-based safari expert — the same person from your first question to your homecoming. No outsourced support, no ticket queue, no re-explaining your trip to someone new each call.
Behind that planner sits the Arusha operations team, handling vehicles, guides, lodges, and flights so each day on safari flows. Planner and ground team share every detail of your file — nothing falls between the two worlds.
One team, two continents, one connected handoff.
The Team
The People Who Run Your Trip
Leadership
Leadership
The person responsible for how EXG Safaris treats you.
Justin Garfield
Chief Operating Officer
Company leadership, operations oversight, client trust, and advisor support.
Safari Planning
Safari Planning Team
U.S.-based safari experts. Your planner stays with you from first call to safari day.
Doniqua Colbert
Safari Expert
Safari planning, client care, and trip guidance from first call to departure.
Dianne Duncan
Safari Expert
Safari planning, client care, and trip guidance for U.S. travelers.
For Travel Advisors
Travel Advisor Relationships
A dedicated team that supports U.S. travel advisors with planning, materials, and trip operations.
Glory
Safari Expert & Travel Agent Relationships
Safari planning, travel advisor support, and partner communication.
Kimberly
Safari Expert & Travel Agent Relationships
Safari planning, travel advisor support, and partner communication.
Sales
Sellers Team
The people who turn interest into confirmed bookings with clear follow-up and honest guidance.
Shona
Seller
Lead follow-up, safari sales support, and guest conversion from inquiry to booking.
Angelica
Seller
Sales support, guest care, and closing the loop between interest and trip planning.
In Tanzania
Arusha Ground Operations Team
The team on the ground in Arusha, preparing every detail so your days on safari feel calm and well run.
Noel Rosan
Head of Operations
Tanzania ground operations, trip flow, local logistics, and guest support.
Isack
IT & Technical Expert
Systems, technology support, digital tools, and internal technical operations.
How We Work Together
How Do the U.S. and Tanzania Teams Work Together?
You reach out from the U.S.
A real U.S.-based safari expert picks up the conversation. No call center, no script.
You design the safari together
Your planner shapes the route, lodges, and pacing around your travelers and goals.
Arusha prepares the ground
The Tanzania operations team confirms vehicles, guides, lodges, and flights.
You travel with support on both sides
U.S. care through planning; the Arusha team on the road with you. One connected handoff.
Safety first
Trusted lodges, vetted guides, and real plans for the unexpected.
Personal care
You speak with the same person from first call to homecoming.
Quiet luxury
Premium without the noise: clean planning, clear pricing, calm pace.
One team
The U.S. office and Tanzania ground team work as one for your trip.
FAQ
Questions About Our Team
Talk to the Team That Will Run Your Safari.
One short conversation tells you if EXG is the right fit. No pressure, no bots — just a real safari expert with honest answers.